• INSTORE Gift Card

Matchbox

INSTORE Gift Card

$10.00

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Shopping for someone else but not sure what to give them? Give them the gift of choice with a Matchbox gift card.

Gift cards are posted out to you in the mail. Our gift cards have no additional processing fees.

Shipping & Returns

Rates & Delivery Times

We offer FREE standard AU shipping for all orders over $30.

We offer $9.95 Flat Rate shipping for all orders under $30.

Your order will be delivered in 2-7 working days from dispatch, depending on your location. 

 

Click and Collect

You may choose the ‘Click and Collect’ option and nominate a Matchbox store, where you can pick up your order. If you choose the Click and Collect option, a staff member from your chosen store will call you when your goods are ready to be picked up. If your order will take longer, due to out of stock or any other issue, a staff member will call to advise you.

Goods will be stored at the nominated Matchbox store for no more than 2 weeks. If your goods remain uncollected after 2 weeks, a staff member will contact you and you may choose to pay extra to have the goods delivered. Otherwise, goods will be put back into stock and you will be refunded your order, minus a cancellation charge equal to 15% of the value of the purchase (but not less than $15.00 and not more than $50.00) will be charged.

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Returns

To return your order via post, please complete the Returns Form enclosed with your order and place it with your parcel. Send it back to us within 30 days. Alternatively, please contact Matchbox regarding your return within 30 days of purchase via email to info@matchbox.com.au or call 03 9576 8155.

Alternatively, you may take your item(s) and receipt to your nearest Matchbox store.

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Contact Us

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Have a question?

Email us or Call us

Email us: info@matchbox.com.au 
Call us: +6142 972 1941

We donate $1 from every order online to a charity.

Matchbox give back $1 from every sale to the i=Change charity chosen by you. Simply checkout as normal, then choose where your donation goes. Read more